We make it possible to remind users to come back to the specific course in the app on maximum three different moments in the runtime (duration of the course in number of days) based on the percentage of progress.
Both the moment in the runtime as the percentage of progress are adjustable. This can be different for every customer. How do you decide on this?
- Analyse the reports on average progress numbers per chapter;
- Look at important touch points during the employee journey in the onboarding phase. What are important moments in time to be reminded when users are lagging behind?
When a user matches one of these rules, he/she will receive an automated e-mail from the organization in AppicalNow. See example e-mail below.
How do you set these reminders?
Step 1: Select Edit in the course settings
Step 2: Go to Runtime and select Enable in the dropdown
Step 3: Adjust the Reminder rules to your wishes and don't forget to scroll all the way down and click Update.