In this tutorial you will learn how contextual content works.
Contextual Content makes it possible to show a new hire solely the content that is of interest to them. Do you have specific content for a country, office or job profile? You can offer new hires a fitting experience with this feature, without creating separate courses. A custom-built onboarding that is still scalable!
How does it work? You can create a global course for example and create a tag per story or chapter. Whether a new hire will see this story or chapter, depends on the tags that are added to his or her profile.
*We recommend to use Google Chrome to ensure an optimal experience when using AppicalNow.
Creating the tags
Before you can add tags to your stories and chapters you will have to create the tags on course level. You will have to create the tags in a course in order to add them to stories and chapters.
Step 1. Click on 'Courses' in the menu on the left side of the screen.
Step 2. Next, click on the gear-icon in the top right corner of the desired course.
Step 3. Click on 'Tags'.
Step 4. This is the page where you can create contextual tags. These are called 'Country tags, Office tags and Role tags' by default, but are editable. You can change the tag names to your preferences simply by clicking on the name. Afterwards you can type the name that you want.
Step 5. To create tags, click on 'Edit tags'.
Step 6. Type the name of the tag in the textfield underneath 'Create Tags'.
Click on the +-button or hit the enter button on your keyboard to add this tag to your tag-collection'.
Step 7. If your tag is saved correctly, it will appear in the 'Manage Tags'-field (see the image below). To delete a tag, simply click on the x-button.
Adding tags to your stories
Step 8. Next up, adding the tags that you've created to your story/stories.
Navigate to the course that contains the story/stories and click on 'Editor'.
Step 9. Click on the +-button next to 'Contextual'.
Step 10. Type the name of your story/stories and upload an image first. Set a day when this story will be available (see this tutorial).
Say you want to make this story available for all dutch users. You will have to add the tag 'Netherlands' (that you have created back at step 6 and 7) to this story.
Simply click on 'add' at 'Country tags'.
Step 11. Click on the tag that you want to add and click on 'Save'.
This story is now only visible to users that are have the Country tag 'Netherlands' in their profile.
Adding tags to your chapters
It's important to consider that a chapter can't have a conflicting tag to it's story. For example, if you give a story solely the Country tag 'Germany', the chapters inside should only have a 'Germany' Country tag as well and not a 'Netherlands' Country tag, as this conflicts with the tag given to the story.
Step 12. Click on the gear-icon in the top left corner of the desired chapter and click on settings.
Step 13. This is the page where you can create contextual tags. These are 'Country tags, Office tags and Role tags' by default. You are free to change the names to your preferences. This can be done by clicking on the name, afterwards you can type the name that you want.
Step 14. To create tags, click on 'Edit tags'.
Step 15. Click on the tag that you want to add and click on 'Save'.
Hooray. You now know how to add contextual tags to your stories and chapters.
Filter Content (the "tag filter")
The Content Filter allows you to view the course like a user with a specific tag and clearly see which stories are visible and which are not.
When no tag is selected in the filter, all stories will be shown, as in the picture below.
But when one tag is selected, only the tagged stories will be visible.
For example: when the 'Brussels' tag is selected in the filter, it shows only the stories that users with the tag 'Brussels' will see.
The story "Welcome To Amsterdam" is not visible anymore, since a different tag is assigned to it ("Amsterdam").