In this tutorial you will learn how to activate an archived user.

There are two ways users get archived (sometimes we use deactivated);

  • A manual action of an admin, editor or user manager.
  • Last day (set in user profile)

If a user gets archived they will get the following notification when they are trying to log in to AppicalNow:

"Your account has been de-activated. Please contact your manager if you would like to regain access to your account."

Archived users will always have “Archived” in their profile and look faded in the user overview.

*We recommend to use Google Chrome to ensure an optimal experience when using AppicalNow.

Step 1. Click on User Management in the menu. 

Step 2. Select 'Archived in the filter on the right side.

Step 3. Type the name of the archived or deactivated user in the search bar. Select the user by clicking on the circle in the top left corner next to the username. 

Step 4. Click on Activate.

Note:  If a user is deactivated with a 'last day' you also need to open the users profile to remove or adjust the last day setting. If you won't adjust the setting the user will automatically be archived again.

Well done! You now know how to activate an archived user!

Did this answer your question?