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Introducing the new Manager Toolkit

Learn how to use the new Manager Toolkit in AppicalNow. This article explains how HR can set up and customize presets, and how managers and buddies can use the Manager App to welcome new hires.

Malu Kooijman avatar
Written by Malu Kooijman
Updated this week

Overview


We’re excited to introduce a refreshed version of the Manager Toolkit! 🥳

A powerful feature designed to help managers and buddies support new hires during the onboarding process.

The Manager Toolkit offers several improvements to enhance usability and functionality. Whether you're new to the toolkit or already familiar with it, this feature makes it easier to:

✉️ Send a personalised welcome message to your new hire

Keep track of important to-do tasks

📊 Monitor your new hire’s onboarding progress

🤝 Provide ongoing support throughout their onboarding journey

Example

Imagine you're a manager or buddy welcoming a new team member. With the Manager Toolkit, you can immediately send a warm welcome message, track your tasks for their first weeks, and follow their course progress — all in one place.

This article is divided into two parts:


✶ Editor Guide: How to Set Up the Manager Toolkit (Presets) in AppicalNow

→ Access the New Manager Toolkit Settings

  1. Go to the Editor menu.

  2. Click on “New Manager Toolkit”.

  3. Select “Create new manager preset”.

  4. Give your preset a unique name to identify it easily.

→ Edit Toolkit Elements

After naming your preset, you’ll be able to configure the different components that make up the toolkit. You can personalise each section based on your onboarding needs, for example, different departments, regions and/or roles.

Below you have an explanation on what each section means and what you can configure:

  • 👥 List of Talents

Required – cannot be disabled

This section shows managers and buddies a list of all newly hired employees assigned to them. It allows them to monitor each new hire’s onboarding progress.
This is a fixed feature and always visible in the toolkit.

  • To-Do Items

Optional – can be enabled or disabled

Allows you to create a checklist of onboarding tasks for managers to complete for each new hire. You can:

  • Add tasks manually

  • Organise tasks by timeframes (e.g. “1 week before start,” “First day,” etc.)

  • Group tasks into categories

  • Add translations for multilingual teams

  • Set rules based on location, role, or other criteria

  • Label the tasks by their importance

This feature helps ensure managers stay on track throughout the onboarding period.

  • 📖 Tutorial

Optional – can be enabled or disabled

This section shows a short tutorial to managers and buddies explaining how to use the Manager Toolkit. It can be turned off if not needed.

  • 🖥️ Dashboard

Required – cannot be disabled

The Dashboard page is the first page that Managers and Buddies will see in their Manager App. You can customise the content on this page by adding the following elements:

Language Options: Choose the content language.

Dashboard Logo: Upload a logo if you want the Manager App to reflect your branding.

Dashboard Message: Add a message at the top of the dashboard page, including an image or video to greet managers and buddies when they open the app.

  • 💡 Tips & Tricks

Optional – can be enabled or disabled

A section where managers can access useful information on how to best support new hires. You can use Appical’s default content or add your own tips, best practices, and images.

  • 💬 Manager Introduction

Optional – can be enabled or disabled

Lets you create a default welcome message that managers can send to their new hires. Managers can either use this message or customise it.
Note: If this feature is disabled, managers won’t be able to create or send an introduction message.

→ Configure General Settings

In this section, define how the Manager App tab will appear for managers and buddies.
Example: Rename the tab to "Buddy" or "General Manager" for better clarity.

→ Set Language Preferences

Customize the default language for the toolkit preset or enable multiple language options to support multilingual teams across your organisation.

Note: When adding additional languages for your content, you must provide the correct translations for all selected languages. If translations are not provided, the content will appear in the default language. We do not translate content automatically.

→ Style the Manager App

Match the look and feel of your company by adjusting branding elements such as:

  • Main colour

  • Support colours

→ Configure Emails and Notifications

Automated emails help keep managers informed and engaged throughout the onboarding process. Here's what each email means:

Emails for your Managers & Buddies

Email Type

Description

Invite Manager Email

Informs a manager they’ve been assigned to a new hire.

Welcome Manager Email

Welcomes the manager after being assigned.

Added Manager Following

Confirms when a manager starts following a new hire.

Automated emails to help keep HR informed about any changes in the onboarding process. Here's what each email means:

Manage Notifications

Email Type

Description

Manager Forwarded/Assigned New Hire Email

Notifies about reassigned new hires

Manager Not Taking Action Email

Reminder when the manager hasn’t acted

Manager Declined New Hire Email

Alert when a manager declines a new hire

Manager Account Archived Email

Notifies when a manager’s account is archived

→ Add Custom Email Address

You can add custom email addresses for HR or other team members who will manage notifications from the Manage Notifications section.
Instructions:

  • Enter each email address on a separate line.

  • These addresses will receive the automated manager emails and notifications.


✶ Manager App Guide: What Managers & Buddies Can Do

🏠 Dashboard Page

The Dashboard provides a high-level overview and quick access to key onboarding elements:

See at a glance:

This Week's Highlights:

  • Displays who is starting this week

  • Allows managers to send them a welcome message directly (via the Manager Introduction Message).

  • Shows if a new hire has submitted an essay answer. Managers can quickly navigate to the new hire’s profile to review their submissions.

Recently Assigned New Hires:

  • Shows the new hires assigned to the manager in the last 30 days, along with their start dates.

  • Enables managers to prepare for onboarding and follow up in a timely manner.

  • Managers can send welcoming messages directly from this section.

Quick Actions Menu:

  • Provides easy access to the Manager Introduction Message to review or edit it.

  • Tutorial can be accessed quickly from this menu.

To-Do Overview:

  • Track responsibilities via a structured checklist.

  • To-Dos can now be labeled as Optional or Mandatory.

✉️ Introduction Message

  • Personalise a welcome message for each new hire or create a reusable standard template.

  • Supports multi-language messages, allowing managers to choose the language when sending the message.

👤 My New Hires

Access a list of all new hires assigned to the Manager & Buddy. They get access to:

  • Adding New Hires: Managers can add new hires to themselves if this is enabled in the organisation settings.

  • Checklists: Managers can track their new hires’ tasks.

  • Course Progress: Metrics show performance changes compared to the previous week.

  • Responses: Access to answers from essays or input fields.

✅ To-Do List

  • Track responsibilities for each new hire via a structured checklist.

  • Helps managers stay organised and aligned with onboarding milestones.

  • Tasks can now be marked as Mandatory or Optional, making priorities clear.

💡 Tips & Tricks

  • Managers & Buddies get helpful tips and best practices on how to effectively onboard new hires.

  • This section can be continuously updated to support managers in their role.


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