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How to unlock stories based on a specific time
How to unlock stories based on a specific time

Learn how to configure stories to unlock at specific times, ensuring content is released in a structured sequence.

Danny Slotboom avatar
Written by Danny Slotboom
Updated over 2 weeks ago

Overview

The time-based unlocking feature allows administrators to release stories in a predefined order at specific times. This ensures that users access the right content at the right moments during their onboarding journey.

This feature is particularly helpful for creating a structured experience, such as releasing pre-boarding content before a new hire's first day or sequentially unlocking content as they progress through their onboarding.

Example:
For instance, you can configure a story to unlock 7 days before a new hire’s first day for pre-boarding purposes. Another story can then be set to unlock on their start date, ensuring a seamless and timely onboarding experience.

📌 Important:

  • Time-based unlocking requires configuration of user start dates or course start dates.

  • If no start date is defined, the system will default to the date the course was assigned.

Steps to Unlock Stories Based on a Specific Time

→ Navigate to Course Editor

  1. Click on Courses in the left-hand menu.

  2. Locate the course where you want to configure the story.

  3. Click the menu icon in the top-right corner of the course.

  4. Select 'Settings'.

  5. Click 'Editor' in the bottom-left corner of the settings page to access the course content.

→ Select the Story to Unlock

  1. Find the story you want to configure in the course.

  2. Click on the menu icon in the top-right corner of the story and select 'Settings'.

→ Set Unlock Timing

  1. Locate the Unlock this story at runtime date (optional) field.

  2. Enter the number of days after a user’s first day when the story should unlock.

    Example: Entering 7 means the story will unlock on the 8th day of onboarding.

→ Configure Pre-boarding Stories (Optional)

To unlock a story before the first day, enter a negative number.

Example: Entering ' -7 ' means the story will unlock 7 days prior to the user’s first day. ' 0 ' is the new hires first day.

→ Set Start Dates for Invites

  • CSV Invite or Open Invite: When inviting new users, set a course start date. This date will be used to calculate unlock moments.

  • No Start Date: If no start date is set, the system defaults to the first day or the date the course was assigned, depending on availability.

→ Save Changes

Scroll to the bottom of the page and click Save Changes to apply the settings.

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