Overview
This article explains how to create categories for organizing knowledge items like glossaries or people finders. Categories help structure and group related terms or profiles, making it easier for users to navigate and find information.
Example
Instead of a long list of glossary terms, you can group words under categories such as "Company Policies" or "Technical Terms."
Steps to Create Categories for Knowledge Items
→ Access the Course
Click on ‘Courses’ in the menu on the left side of the screen.
Select the course where you want to add categories and click ‘Editor’ in the bottom-left corner.
→ Navigate to the Knowledge Section
Click on ‘Knowledge’ from the options menu.
Locate the desired knowledge item and click ‘View’ to access its details.
→ Add Categories
Click on the ‘Categories’ button. A new window will pop up.
Click on ‘Add a Category’, enter the name of the new category, and click ‘Add’ to save it.
→ Organise and Manage Categories
Reorder Categories: Drag categories to set them in the desired order.
Delete a Category: Drag a category all the way to the right until a pop-up asks for confirmation to delete it.
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