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How to create Categories for your Knowledge Items
How to create Categories for your Knowledge Items

Create Categories to organize your Knowledge Items

Danny Slotboom avatar
Written by Danny Slotboom
Updated over a week ago

In this tutorial, you will learn how to add Categories for your knowledge items.

It can be a bit overwhelming for users to open the glossary and see a endless list with words without any layout. Adding Categories makes it possible to group certain words in a glossary or persons in the People Finder.

*We recommend to use Google Chrome to ensure an optimal experience when using AppicalNow.

Step 1. Click on ‘Courses’ in the menu on the left.

Step 2. Next, click on ‘editor’ in the bottom left corner of the course where you want to add a glossary.

Step 3. Click on ‘Knowledge’

Step 4. Navigate to the Knowledhe Item item where you want to add a category and click on 'View'.

Step 5. Click on the button that says ‘Categories’, a new window will pop up.

Step 10. Click on ‘add a category’, type the name of the new category and click on ‘add’.

You can drag the categories to set them in the desired order. Dragging a category all the way to the right will give you a pop up that asks if you want to delete the category.

Awesome! You now know how to add a Categories to a Knowledge Item!

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