Appical

Adding Contextual Tags to Knowledge Items

Dennis Vos

Danny Slotboom

Benjamin Ghassemi

Knowledge Items

Types of knowledge items

Add glossaries, FAQ's, a checklist or a people finder to a course

How to add a new knowledge item

Quickly link to content in the knowledge base or to content on a different page

Add internal links within the platform

Create Categories to organize your Knowledge Items

How to create Categories for your Knowledge Items

Enable knowledge items to appear on a specific schedule, making onboarding content more relevant over time.

Adding Runtime Unlocking to Knowledge Items

Sitemap provides a quick and organised overview of all your courses, stories, chapters, and pages for navigation and content management.

Sitemap

A tutorial about the Content Export feature

Content Export

Text Enhancement

General

How to add a glossary

How to add words to your glossary

Add many words to your Glossary by uploading a CSV or Excel file

How to bulk upload words to your Glossary

Display glossary item descriptions directly in text with hover-over functionality.

How to add a pop-up description in your text (Glossary Items)

Learn how to connect glossary items to your texts with an in-line link.

Link glossary items to texts

Glossary

Add new hires to the People Finder, based on their profile

How to add Groups to the People Finder

Add many persons to your People Finder at once by uploading a CSV or Excel file

Bulk Import for People Finder

Change the order in which the People Finder will be sorted.

How to sort the People Finder by First Name / Last Name

How to add a People Finder

People Finder

Rearrange your Checklist Items to better suit your needs.

Change the order of Checklist Items

How to add a checklist to your course

Bulk uploading lets you add multiple checklist tasks at once by importing a CSV or Excel file instead of entering items individually.

How to bulk upload items to your Checklist

Enable Checklist items to unlock after a specific number of days, allowing you to time your onboarding content effectively for new hires.

How to create a time-based unlock for checklist items in AppicalNow

Checklist

How to add a FAQ

Easily populate your FAQ with multiple questions and answers by uploading a CSV or Excel file.

How to bulk upload questions and answers to your FAQ

FAQ / Frequently Asked Questions

Learn how to manage your checklist preferences in Appical to stay organised during your onboarding experience.

Manage preferences

Everything you need to know about the profile page.

Profile page settings

Profile

Easily customise the name of the Notification Center in AppicalNow to better match your onboarding program’s tone or structure.