During the onboarding process, new hires may need access to specific documents to better understand their roles, company policies, or other essential information. These files, often in PDF format, help employees prepare for their new position and ensure they have the necessary resources at their fingertips.

Example

For example, when hiring an employee with a specialised skill set, it may be necessary to provide documentation they must read before starting. Since adding such detailed information directly into the app might not be practical, uploading files as knowledge items ensures new hires can access them easily.

First, open the AppicalPlayer app on your device. Ensure you have logged in with your credentials.

Click on the "Knowledge Items" section in the top menu. This section contains all the onboarding materials available to the new hire.

Once inside the "Knowledge Items" section, locate and click on the "Files" menu. This will display a list of all files made available for the onboarding process.

Browse through the list of files and select the one you need to view. Click on the file to open it and read the content.

👉 Let us know if this article answered your question by using the buttons below. If not, get in touch with our Support Channel for more information.